Information and protection
The investor at the center of the relationship.
Find costs, documents, protection mechanisms, order information and support channels.
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Price list and fees
Costs, minimums, additional charges and effective dates of published conditions.
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Documents and prospectuses
Repository of policies, instruments, offerings and financial reports.
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Regulatory disclosures
Accounts, orders, instruments, prospectuses and organized institutional information.
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Security and fraud
Protection measures, official channels and active alerts for investors.
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Complaints
Channel to report incidents, submit complaints and follow their handling.
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Investor support
Contact SAVINGS to clarify products, services, orders or documentation.
Order process
Minimum information to prepare.
- Identification of the holder and investment account
- Financial instrument and relevant market
- Buy or sell, quantity and, where applicable, limit price
- Validity period and specific conditions
- Confirmation of funds, securities and required documentation
An order is processed only through authorized channels and after applicable legal, operational and risk controls have been completed.